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If you sign up after the 1st of the month, you will receive your first Bag in the following month.
For example - if you sign up before,or on, October 1st - you will receive the October bag. If you sign up on October 2nd, you will recieve your first bag in November.
We ship our bags around the 10th-15th of each month. You will receive an email as soon as your bag has been processed for shipment and you can choose to receive notifications about your shipment.
Yes. Once your bag has been prepared and shipped - you will receive an e-mail immediately notifying you that your bag is on its way to you. Please note that it may take 1-2 days to show any updates for your shipment. No need to worry - the status of your shipment will update.
Currently, Lip Monthly delivers to the following countries:
When you sign up, you will charged IMMEDIATELY for your 1st bag. You will then be charged on the 1st of the month for each recurring charge.
If you sign up on November 5th, 2018 you will be charged IMMEDIATELY - which will be for your December bag.
Your 2nd charge (For the January bag) will then take place on January 1, 2019.
Your 3rd, 4th, 5th charge and all subsequent charges will take place on the 1st of each month and that charge will be for your bag in that month. Ie. Your charge on February 1, 2019 is for the February bag.
Think of it like a magazine subscription. When you join, you become part of the club and we have a set billing date and shipping date. It is very important that you understand this so that there isn't any confusion. Please refer to our terms of service for more details.
If you have any more questions, please feel free to e-mail us at hello@lipmonthlybag.com
Lip Monthly is a subscription service whereby you sign up and are re-billed every 1st of the month to receive a bag of 4-5 full sized lip products. You can cancel your subscription at any time and there are no obligations to you as a subscriber.
Once you sign up and your payment is received, you are set to receive the bag corresponding to that specific payment. If you'd like to cancel your subscription, you may do so immediately at any time. Your cancellation will take effect immediately and you will not be billed any longer for any more bags. Please note - you will still receive any bags that you are owed from previous payments.
Monthly Subscription Example ($12.95/month)
If you sign up on November 5, 2018 for the month to month subscription ($12.95/month), you will be billed immediately, and you will be set to receive the December bag, which ships between December 10-15th, 2018. Your next payment will be set to take place on January 1, 2019. Lets say on December 8, 2018, you'd like to cancel your subscription. Your subscription will be cancelled immediately. But remember, you still paid for your December bag on November 5, 2018, so we will still send you your December bag. This will be your final bag and you will NOT be billed on January 1, 2019 or at any point unless you reactivate your subscription.
Multi-Month Subscription Example (3 Month, 6 Month, Annual)
If you sign up on November 5, 2018 for the 3 month subscription plan ($37.35 every 3 months), you will be billed immediately and you will be set to receive the December, January and February bags, which ship around the 10th-15th of each month. Your next renewal payment will be set to take place on March 1, 2019 which will be for your March, April and May bags. Let's say on January 5, 2019, you'd like to cancel your subscription. Your subscription will be cancelled immediately. But remember, you still paid for the December, January and February bags up front on November 5, 2018, so we will still send you your remaining bags from your 3 month plan that you signed up for. By January 5, 2019,you will have received the December bag only. Your January bag will ship between January 10-15, 2018. Your February bag will ship between February 10-15, 2019. Since your subscription is now cancelled, you will not be re-billed on March 1, 2019 and you will not receive any more bags unless you reactivate your subscription.
We do not give refunds. Once your payment is received, you will receive the corresponding bag to that payment. You can cancel any time without restrictions and you will not be charged again. However, you will still receive any bags that you are owed.
Lip Monthly is a recurring billing service - we make it very clear that your subscription plans will renew according to your plan type so that you are not confused about this.
Applying Subscription Coupon
Please log into your account, click "Manage Subscriptions" and then at the bottom left, you'll see "Apply Discount Code". You can retrieve your coupon code in the Rewards launcher.
Applying Shop Discount
When you add a product to your cart and continue to the checkout page, you will see a section on the right where you can apply the discount you redeemed from your points dashboard. Please make sure you are logged into your account.
Note: points can only be redeemed for Active subscribers to Lip Monthly.
The last day to join Lip Monthly and still receive the next month's bag is the last day of the month. Remember, when you sign up, you will be billed immediately and receive the following months bag.
Example 1
In February, the last day to sign up to Lip Monthly and still receive the March bag is February 28
In December, the last day to sign up to Lip Monthly and still receive the January bag is December 31